Last updated: September 2025
These Terms & Conditions (“Terms”) constitute a legal agreement between you and TriPay.us (“TriPay,” “we,” “us,” or “our”) governing your use of our websites, apps, and services, including payments, payouts, subscriptions, and related features (collectively, the “Services”). By creating an account, using the Services, or clicking “Agree,” you accept these Terms.
You must be at least the age of majority in your jurisdiction and capable of forming a binding contract. You agree to provide accurate, current, and complete information and to keep it updated. We may decline or close accounts at our discretion, consistent with applicable law.
To comply with KYC, AML, sanctions, and other regulations, we may require identity, business, and risk information (e.g., government ID, business documents, beneficial ownership, geolocation, device data). You authorize us and our providers to obtain, verify, and record such information and to make compliance-related inquiries.
Fees are shown at checkout, in your dashboard, or in separate pricing notices. You are responsible for all applicable taxes, duties, and regulatory assessments. If currency conversion applies, indicative rates and additional spread may be used by us or our partners.
Where available, funds received may be reflected as a TriPay balance. Balances are not deposits or savings accounts and may not earn interest. Withdrawals/payouts are subject to holds, reserves, limits, cut-off times, and compliance reviews.
We may delay, hold, or reserve funds to manage risk (e.g., suspected fraud, chargebacks, high dispute rates, policy violations, missing information). We may offset or recover amounts owed to us from your balance or subsequent payments, as permitted by law.
Cardholders may dispute transactions under card network rules, which can result in chargebacks. You must respond to information requests and provide evidence. Our optional protections (if offered in your region) have separate eligibility rules and do not guarantee recovery. We may charge fees and recover losses arising from disputes.
We may suspend or terminate access, place restrictions, or close your account for risk, compliance, or policy reasons. You may close your account at any time, subject to settlement of outstanding obligations. Certain provisions survive termination (e.g., fees due, liabilities, dispute handling).
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and share personal information. You must obtain all required consents from your customers and provide legally adequate privacy notices where applicable.
We may provide notices electronically via email, dashboard, or in-product messages. By using the Services, you consent to receive electronic communications. You are responsible for keeping your contact details current.
These Terms are governed by applicable U.S. federal law and the laws of the state specified in your onboarding (without regard to conflict-of-laws rules). Except where prohibited, disputes will be resolved by binding individual arbitration, and you waive class actions. Details, rules, and opt-out instructions may be provided separately with your onboarding documents.
We may update these Terms from time to time. Material changes will be notified via email or dashboard. Continued use after the effective date constitutes acceptance of the updated Terms.
Questions? Email legal@tripay.us or support@tripay.us.